Ask NPS® Questions Using a Storytelling Approach
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JUNE 22, 2019
When you write a story, what is the first thing you should think about? Your audience. The same holds true.
Sat.Jun 22, 2019
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Ask NPS Questions Using a Storytelling Approach
GetFeedback
JUNE 22, 2019
When you write a story, what is the first thing you should think about? Your audience. The same holds true for your Net Promoter Score survey. Really, writing a survey question is just another type of storytelling. You can use your creative writing skills to make your NPS question more effective and increase your survey response rate. After all, “The purpose of a storyteller is not to tell you how to think, but to give you questions to think upon,” according to Brandon Sanderson, author of “The
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