Quiq
OCTOBER 13, 2019
Share This Story. Brinks Home Security speaks about their decision to use Chat Suggest, a game-changing new iOS13 Apple Business Chat feature. Chat Suggest makes it even easier for consumers to message with businesses directly by providing the option to ‘Message’ after clicking the business phone number from within Google Search results.
5CA
OCTOBER 13, 2019
Consumer support over any channel, in any language, at any time: 5CA’s successful contact center as a service is possible because we use technology to make planet Earth our talent pool. It also presents an intriguing challenge: How do we balance flexibility, productivity, and security?
Quiq
OCTOBER 13, 2019
Share This Story. Learn how Brinks Home Security’s contact center is taking advantage of rich messaging with Apple Business Chat to set themselves apart and to set the standard for customer experience in their industry. The latest iOS update streamlines access for Apple Business Chat from any clickable phone number. Learn why business messaging is gaining popularity in the contact center space.
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