ProProfs Blog

OCTOBER 4, 2020

Do you know what is keeping so many entrepreneurs awake at night? . The need to get a better understanding of what their customers think of their brand. . As a result, it’s not surprising to see businesses chase customer feedback through interviews, surveys, questionnaires, and more. However, there is a problem. Even some expert marketers make the grave mistake of considering surveys and questionnaires as the same and often use them interchangeably.

Surveys 147

Surveys Education Feedback Marketing 147

SoliCall

OCTOBER 4, 2020

We are frequently asked by call centers and enterprises to help them understand the difference between SoliCall Connect and SoliCall Pro. In this post we will cover these two products and highlight the key differences. What is common? Both these products are software-based products that aim to improve audio quality in telephony. SoliCall Pro is a client software that is installed on the end-devices, usually on the PCs of the agents/employees.

Call Center 98

Call Center Enterprise Contact Center 98