Sat.Apr 25, 2020

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Why Are People Behaving So Good & Bad, During The Pandemic

Beyond Philosophy

Understanding Human Behavior During the Pandemic, and What to Do About it. Let us begin by wishing you all our best during these unprecedented times. We hope that you and your family are all safe and sound, and novel coronavirus-free. While no one knows what to expect, we are all in this together. The pandemic has shown how uncertainty can affect human behavior.

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Covid- 19 Management Response Team and Call Center

Ansafone

We are your Covid-19 Management Response Team to help you get through all facets of business challenges and customer care operations during this time. During a public health crisis such as Covid-19, business continuity and disaster recovery are both vital and necessary criterias for a sound business enterprise. Smart customer care adjustments are needed along … Covid- 19 Management Response Team and Call Center Read More » The post Covid- 19 Management Response Team and Call Center appeare

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Looking to Invest in Photocopiers and Printers for the Office – What You Should Know

CSM Magazine

While the majority of businesses are shut down and potentially working remotely at the moment, there will come a time where things open back up and the new normal begins to take shape. For business owners, it’s only natural to start thinking ahead to when things go back to normal in terms of their business being open and employees returning to the office, as well as giving thought as to how things can be improved.

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Looking for a HelpScout Alternative? Try Wowdesk!

Wowdesk Blog

When it comes to support ticket responses, HelpScout is on your list as a global help desk software provider that avails businesses of a shared inbox. Having Help Scout allows you to manage your support request emails over automated functioning. . Despite being very popular and providing an excellent customer experience, there are some aspects of this system that confuses (and often irritates) users.

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Strategic CX: A Deep Dive into Voice of the Customer Insights for Clarity

Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO

The first step in a successful Customer Experience endeavor (or for that matter, any business proposition) is to find out what’s wrong. If you can’t identify it, you can’t fix it! 💡 That’s where the Voice of the Customer (VoC) comes in. Today, far too many brands do VoC simply because that’s what they think they’re supposed to do; that’s what all their competitors do.