Sun.May 12, 2019

5 Top Customer Service Articles for the Week of May 13, 2019

ShepHyken

Each week I read a number of customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too.

6 Aha! Moments on a Learning Journey: What’s your moment?

FreshGrade

Article written by: Kathy Cote’ Rogers, Teacher of Children at Pizitz Middle School, Vestavia Hills, Alabama. Guiding my students along their learning journeys requires that I set aside my ego and relinquish – or at least share – control.