Sat.May 28, 2022

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Do Your Customers Trust You? Here Are Four Secrets to Discover What They Really Think

Beyond Philosophy

How do you know if someone trusts you? Is it how they talk to you? How much time do they spend with you? What do they say about you when you aren’t around? We might argue the answer is D, all of the above. Plus, there are many other behaviors people have that indicate they trust you. Moreover, these things are true whether we are talking about people in your personal life or customers on your sales reports.

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The Impact of the Customer Experience Function: A Deep Dive Interview with Customer Experience Executive, Erica Mancuso

Vistio

Listen to the full podcast here: Welcome to the pod, Erica. Do I have your permission to record this call for quality assurance? You sure do, Hailey. Great. Thank you so much. So Erica, can you give our listeners and readers some insight into your background, where you started, and how you got to where you are today? Sure. Yeah. Gosh. Close to 20 years ago, I joined a startup.