Detecting Fraud with Speech Analytics
Callminer
JULY 1, 2018
There is a way to safeguard your customers and your business from fraud - speech analytics.
Sun.Jul 01, 2018
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The first steps to driving disruptive digital agility at scale
Infinity
JULY 1, 2018
Whether your industry is property, the automotive sector, or even call tracking , leading boards at disruptive companies understand the importance of increased digitisation combined with a feverous obsession with customer centricity. But how is this done in practice? At Forrester’s Digital Transformation Europe event, a key theme was not only how to execute a beneficial digital transformation of your business, but how to do it at an enterprise level while also maintaining the agility necessary t
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