Sat.Jul 01, 2017

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2017 Conference Recap: ICMI Contact Center Expo

CX Global Media

This was the buzz at the 2017 ICMI Contact Center Expo. At least it was my version of it. One our Advisory Board members, Jeremy Watkin , created his version and it’s well worth reading. This event was in Long Beach, California last year and moved to Orlando, Florida for 2017. Attending keynote sessions, exploring the Expo Hall and attending educational sessions are all on my list of to dos.