Enhance Contact Center Engagement and Performance with Meaningful Recognition
Contact Center Pipeline
SEPTEMBER 13, 2018
In the contact center, recognition for a job well done does wonders for boosting morale and motivation. Research by the Society for Human Resource Management (SHRM) has confirmed that effective recognition programs also have a positive impact on retention and recruitment, two critical challenges for many contact centers. The SHRM survey, “Using Recognition and Other […].
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