Beyond Philosophy
DECEMBER 10, 2022
Going viral is the goal of any passionate social media poster. Posting your content and watching as the views and shares grow exponentially is the dream for marketers trying to build a brand online. Unless, of course, the viral post is about how you broke a guitar during a customer’s flight and then showed “indifference” to their complaint.
Netomi
DECEMBER 10, 2022
A Homage To The Internet’s Most Famous Customer Experience Research Study. If you’re in the customer experience space, you’ve probably heard a handful of these customer experience statistics: 65% of all consumers find a positive experience with a brand to be more influential than great advertising 59% of all consumers feel companies have lost touch with the human element of customer experience. 32% of all customers would stop doing business with a brand they loved after one bad
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