Sat.Sep 10, 2022

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The Big Miss! – How Organizations Overlook the Value of Emotions

Beyond Philosophy

What did you do during the lockdown? Did you take up a hobby or a new exercise program? Did you watch hours of news coverage hoping for some good news? Were you in the kitchen working with your sourdough starter? Or were you on the couch watching the entirety of Netflix? All were excellent pursuits, by the way, especially the bread making. However, one of my team was spending the lock down a different way: taking a deeper dive on the data we have collected on our Emotional Signature ® research.

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4 Common Telephone Headset Problem and Solutions to Fix Them

Selmo

How to set up a headset? ? Description of possible problems when setting up and connecting the headset in Selmo. In this guide, we show you how to set up, switch to, and troubleshoot your new headset.

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50 Customer Service Statistics You Need To Know (Updated For 2023)

Netomi

Customer service is becoming a critical driver of how a company is perceived, what drives consumer loyalty and determining where they open their wallets. Companies are equally praised for the exceptional support they provide, while others are relentlessly chastised for failing to deliver. Below, we want to show you how that perception has become reality with 42 customer service statistics you need to know for 2021.