Sat.Aug 13, 2022

What is your personality type, and how does this affect your success?

Beyond Philosophy

Is your idea of an ideal evening a nice meal at home and a book or a Netflix queue? Or would you rather be at a cocktail party with people from all walks of life exchanging stories or jumping up and down to a throbbing beat in the middle of a crowded dance floor?

Is the Contact Center Supervisor Position Flawed?


Chris Kontes COO, Balto. The more I’ve worked with contact center supervisors, the more I’ve appreciated the position’s conflicting interests. Let’s sympathize for a minute. The Contact Center Supervisor Position Is At Odds With Itself.