Avoxi
MAY 30, 2021
Buy Online Get a Free Demo 1800 vs 1300 vs 13 vs. Local Numbers in Australia What are the differences between 1800, 1300, and 13 numbers? How are they different than local numbers? We cover the most common questions about 1800, 1300, and 13 numbers in Australia. Differences Between 1800, 1300, 13, and Local Numbers… The post AU Numbers Guide: 1800 vs 1300 vs 13 vs Local appeared first on AVOXI.
Call Journey
MAY 30, 2021
ASIC has recently updated their guidance and requirements around RG 271 Internal Dispute Resolution. In particular, the legislation expands upon: The definition of ‘complaints’ and ‘small businesses’; Shorter timeframes for responses; and. The identification and systemic management of complaints and issues. Organisations need to adapt to this regulatory update by 5 October 2021.
A Better Answer
MAY 30, 2021
In an ideal world, customer inquiries are answered and problems are solved during the first contact with a business — but this is not always the case.
Expert insights. Personalized for you.
62 
Let's personalize your content