Ever since I had my stroke in April last year, writing has been literally a labor of love. I hope that you have gained some insight into how to Deliver the World’s Best Customer Experience by not just serving to satisfy customers, but rather to WOW them.
I want to thank each of you for reading my blog this year. I very much appreciate you. In appreciation, and in paying it forward, for this New Year, I don’t wish you good luck in the future. I wish you GREAT success and fortune, literally and figuratively.
Merriest of Christmases and happiest of Holidays and New Years! May your New Year be GREAT out there!
BILL QUISENG | Deliver the World's Best Customer Experience 
I enjoy your thoughts, comments and your insight into truly great customer service.
Hope you have a Merry Christmas and a better New Year.
While the value to me had been in blogging about how to Deliver the World’s Best Customer Experience, the GREATEST value to me is in interactions with readers like you, Jim. So, thank you. I very much appreciate you.
In appreciation, and in paying it forward, I wish you a most prosperous and happy New Year. Again, merriest of Christmases and happiest of New Years to you!