How CTI Can Help Contact Centers Get the Most from Their Data
InGenius
AUGUST 27, 2018
A look at how CTI can add value to your data and help you stay ahead of your competitors. With the rise of digital transformation and the huge technological advancements that have occurred over the last decade, the relationship a business has with its customers is more intimate than ever and computer telephony integration (CTI) is a solution that complements this bond.
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