Data Mining Tools Buying Guide: Expert Tips for Choosing the Best Data Mining Tools
Callminer
NOVEMBER 17, 2019
To help you find the right data mining solution, we’ve compiled a list of tips, quotes and other insights from experts around the web.
Sun.Nov 17, 2019
182 
Jumpstart Stalled VOC Programs with Customer Journey Insights
Concentrix
NOVEMBER 17, 2019
Learn how journey insights can revitalize enterprise-wide survey programs, improving the CX and your ROI. The post Jumpstart Stalled VOC Programs with Customer Journey Insights appeared first on Concentrix.
ASA - Should You Care About Average Speed of Answer?
ChaseData
NOVEMBER 17, 2019
The success of your business depends on customer experience. Creating a positive and satisfying experience is the mark of a modern company that caters to its consumer - and that’s exactly what today’s customers are searching for. What is the first step to crafting a positive experience for your consumer? If you’re running a contact center, the process begins by making yourself available and accessible whenever and however the consumer needs you.
Let's personalize your content