Customer Service Life

NOVEMBER 15, 2020

Image by Gino Crescoli from Pixabay. This article was originally published on CustomerThink and is being reposted with permission from the editor. Click here to read the original. My first job out of college was as a frontline agent in the contact center for a SaaS startup — and over the next 15 years, I grew into a director role. Ready for a change, I’ve been on an operations hiatus of sorts for the past five years, working in a couple of different marketing roles where it was my job to advise

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A Better Answer

NOVEMBER 15, 2020

In order to keep a business running smoothly, there are all sorts of mundane, redundant-feeling administrative tasks that need to be taken care of. On top of those tasks, you also need to make sure you have top-notch customer service available 24/7.

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OctopusTech

NOVEMBER 15, 2020

The gaming industry has been escalating since it filed into the mainstream in the 1980s. Appealing updates in online streaming, as well as Virtual Reality, seem to lead the way. Yet, without a smooth user experience, the game’s popularity can suffer a setback. So, with a growing demand for e-games, it is becoming important to get help via Customer Support Services on time.

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Andrew Mcfarland

NOVEMBER 15, 2020

Some days, it seems like the world is ACTUALLY becoming more customer-centric. Other days, I’m left scratching my head in disbelief. Read this experience a customer had with T-Mobile. T-Mobile’s avoidable mistakes… let me count the ways. Offered free additional.

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A Better Answer

NOVEMBER 15, 2020

With a global pandemic upon us, more people are expected to get their holiday shopping done online. They will likely feel safer shopping from the comfort of their own homes. Despite COVID-19 , there will still be people visiting brick-and-mortar shops to see items in-person.

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