Sun.Aug 02, 2020

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Are Call Center Employees Returning to the Office Despite COVID-19?

NICE inContact

When speaking with a contact center agent that is in the sales hospitality industry to learn about how call center work from home has been, they expressed two things. First, their appreciation for their continued employment. Then, a growing concern about going back to the office.

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Boost Your Sales with an Outbound Contact Center

Global Response

Call centers are often thought of as companies that specifically handle customer complaints and field inquiries. While this is true, these are not the only tasks that call centers can assist companies more. The post Boost Your Sales with an Outbound Contact Center appeared first on Global Response.