Sun.Jan 09, 2022

Learning from the Past – 2021 Top 10

Andrew Mcfarland

The most read customer experience (CX) content on Pivot Point in 2021. To spark new ideas and ACTION in 2022. Best Practices Top 10

Highlights from our customer service blog in 2021


Date: Monday, January 10, 2022 Author: Pauline Ashenden - Demand Generation Manager Highlights from our customer service blog in 2021. Published on: January 10, 2022.


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September 2022


The post September 2022 appeared first on Uniphore. Comics


15 Wix Ecommerce Templates to Help You Create Your Store


Are you starting to plan your online store? One of the most important steps is to choose a design that matches your brand identity and enhances the user experience. When you use Wix to create a store, you are going to count on the Wix ecommerce templates. .

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Customer Satisfaction in the Digital Age

Speaker: Aarde Cosseboom, Contact Center & Customer Experience Advisor and Co-Host of the Another Cloud Podcast

More than ever, we are seeing organizations implement digital channels in an attempt to better engage their customers and help employees sort through the mountains of customer inquiries. But how does this affect customer satisfaction?