Sun.Jan 09, 2022

Learning from the Past – 2021 Top 10

Andrew Mcfarland

The most read customer experience (CX) content on Pivot Point in 2021. To spark new ideas and ACTION in 2022. Best Practices Top 10

15 Wix Ecommerce Templates to Help You Create Your Store


Are you starting to plan your online store? One of the most important steps is to choose a design that matches your brand identity and enhances the user experience. When you use Wix to create a store, you are going to count on the Wix ecommerce templates. .

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Highlights from our customer service blog in 2021


Date: Monday, January 10, 2022 Author: Pauline Ashenden - Demand Generation Manager Highlights from our customer service blog in 2021. Published on: January 10, 2022.

September 2022


The post September 2022 appeared first on Uniphore. Comics


AI Insights Playbook––Understand Your Customer Experience To Improve It

The biggest challenge facing Contact Centers is understanding what customers expect. With today’s changing customer expectations, dynamic market realities and aggressive competitors, organizations must understand where they are successful and where they fall short. Download this eBook to learn how you can improve your customer experience with the help of Artificial Intelligence.