Sun.May 15, 2022

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CallMiner named a leader in 2022 SPARK Matrix™ for Speech Analytics

Callminer

Learn more about the global market for speech analytics and conversation intelligence within the customer experience in this 2022 SPARK Matrix independent analyst report.

Analytics 182
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Remember, learn from your happy customers too

customer sure

One of the great things about a customer feedback programme. is that it gives you the opportunity to find and fix problems. Customers will tell you what is not working for them and what you could do to make their experience better. Even if they don’t explicitly say what you could do to improve, their scores and comments will provide valuable insights into what needs attention.