9 Mistakes You’re Making in Your Live Chat Support (and How to Correct Them)
LiveChat
JUNE 3, 2019
Live chat is a great way of increasing customer engagement and boosting website conversions. When used well, it can enable you to offer excellent customer support, save yourself time and money, and increase your bottom line. That said, many businesses are routinely making the same mistakes in their live chat. Mistakes which can damage their brand and lose valuable customers.
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