Callminer
AUGUST 18, 2019
Having sensitive customer data be improperly monitored or used without consent with outside contractors is a compliance no. Better call recording with redaction could've avoid this risk.
Zoom International
AUGUST 18, 2019
ZOOM has been building a new platform following native cloud patterns, processes & techniques and we used people to build it. After much effort and many months, ZOOM recently launched our first native cloud product, Elev?o WFM, on our shiny new native cloud-based Elev?o platform. As is the practice at many agile software companies, we went through a retrospective immediately following our go live.
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