Fri.Apr 05, 2024

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Why Outsourcing Quality Assurance and Adopting DevOps is a Smart Move: 6 Compelling Reasons

CSM Magazine

In today’s dynamic digital environment where both quality and agility are critical, it is crucial to strike a balance between the two. Delivering high-quality products and services has become paramount for businesses to stay competitive. However, achieving this goal can be a daunting task, especially for organizations with limited resources and expertise.

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Do You Really Understand Your Customer’s Hidden Motivation? Here’s How to Do This…

Beyond Philosophy

Customer emotions heavily influence experiences and motivate actions, yet these motivations are often hidden, even from the customers. Organizations must uncover these hidden motivations to serve their customers better. The “Jobs to Be Done” framework, popularized by Clayton Christensen at Harvard Business School, provides a lens through which to view customer motivations.

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Improving Content Moderation with Amazon Rekognition Bulk Analysis and Custom Moderation

AWS Machine Learning

Amazon Rekognition makes it easy to add image and video analysis to your applications. It’s based on the same proven, highly scalable, deep learning technology developed by Amazon’s computer vision scientists to analyze billions of images and videos daily. It requires no machine learning (ML) expertise to use and we’re continually adding new computer vision features to the service.

APIs 127
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It’s Time to Update Your Network Assurance Skills

Cisco - Contact Center

Do you want to improve your skillset in network assurance?

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The Ultimate Blueprint for an AI-First Contact Center

Start building the AI workforce of the future with our comprehensive guide to creating an AI-first contact center. Learn how Conversational and Generative AI can transform traditional operations into scalable, efficient, and customer-centric experiences. What is AI-First? Transition from outdated, human-first strategies to an AI-driven approach that enhances customer engagement and operational efficiency.

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Understanding and predicting urban heat islands at Gramener using Amazon SageMaker geospatial capabilities

AWS Machine Learning

This is a guest post co-authored by Shravan Kumar and Avirat S from Gramener. Gramener , a Straive company, contributes to sustainable development by focusing on agriculture, forestry, water management, and renewable energy. By providing authorities with the tools and insights they need to make informed decisions about environmental and social impact, Gramener is playing a vital role in building a more sustainable future.

APIs 134
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Mastering Skills with Play: The Fusion of Gaming and Learning in Black Belt Gamification

Cisco - Contact Center

Welcome to the immersive world of gamified learning, where the addictive pull of mobile gaming and the interactive rewards system of apps like Duolingo are not just for play—they’re the driving force … Read more on Cisco Blogs