Sun.Dec 09, 2018

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Customer Centricity: 10 strategies to implement in 2019

Lumoa

Start 2019 with these 10 simple steps and build the fundamentals of your customer-centric culture. Nurture customer centricity in your company and lead your organization through the customer-centric transformation.

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How An After-Hours Answering Service Can Improve Your Life

Ambs Call Center

Don is the proud owner of a small business. He puts his heart and soul into managing his business and making his customers happy. He starts his days as early as possible to get a head start on the day; and he works late into the evening to plan for the next day and answer his customers’ after hours phone calls. Don “burns the candle at both ends,” and it’s starting to take its toll.