Beyond Philosophy

JANUARY 30, 2021

You have only half a second to make an excellent first impression with your customers with your digital experience. Per the Electrical Engineering and Computer Science department at Harvard , most people form a first impression of a website in 500 milliseconds. So, the question is whether you are proud or concerned about your digital experience after hearing this stat?

Customer emotions 195

Customer emotions Consulting Consulting Engineering 195

Thinq

JANUARY 30, 2021

As we settle into the new year, we’re seeing that some of the business changes that affected us last year are still active. We’re also seeing some new trends emerge that signal long-term changes you’ll need to plan for. Here’s what you need to know to prepare for success this year and in years to […]. The post 5 Sales Enablement Trends appeared first on thinQ.

Sales 124

Sales voip SaaS Chatbots 124

Ansafone

JANUARY 30, 2021

When you are setting up your support, you should consider adding bilingual support to the mix. Many companies avoid doing this because they assume that all of their customers will speak English or they do not want to pay extra. However, providing this bilingual support is one of the best ways to bring more customers … Bilingual Support Increases Client Comfort Read More ».

Contact Center 117

Contact Center Call Center Customer Service Customer Experience 117

C3Centricity

JANUARY 30, 2021

Why do companies still try to cheat their customers? Is it because they think we won’t notice? Or do they think there are enough people willing to buy their brand for the first time, that they don’t need to worry about getting that second purchase? Either way, they haven’t hear that the most important attribute a brand needs to build is trust!

Advertising 71

Advertising Customer centricity Engineering CRM 71

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A Better Answer

JANUARY 30, 2021

Working with an answering service can help with your customer service needs.

Answering services 52

Answering services Customer Service 52