Sat.Nov 23, 2019

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CX Takeaways From Dreamforce 2019

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The three key CX takeaways from Dreamforce 2019: Artificial intelligence (AI), personalized experience, and voice technology.

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4 Tips for Setting up a HVAC Answering Service

Ambs Call Center

As a HVAC contractor, using a HVAC answering service is a great option for you to consider. Having a live person (actually an entire team) to answer your phones when you need them 24/7 is never a bad thing. It's the ultimate in customer service and gives you a leg up on the competition.

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CX Takeaways From Dreamforce 2019

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On Tuesday, November 19, 2019, the Chairman and Co-CEO of Salesforce, Marc Benioff, kicked off his opening keynote at Dreamforce with the concept of togetherness. He stated that “as we’ve traveled the world, and as we’ve spoken to all of us, there is one word that continues to come up over, and over again. And that is the word that we are all anchored to today and at this conference and it is: together.” .