Debunking the Top 5 Myths Associated with Customer Centricity
SmartKarrot
DECEMBER 27, 2021
It is often said that the customer is the king, but the fact of the matter is that not many companies can understand the needs of their customers. We have heard it many times… If we can somehow understand our customers, they will help us bring in more business. But, when it comes to practically implementing it, many people are not clear with the concept of customer-centricity.
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