Sun.Dec 15, 2019

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How Most People Get It Wrong When Giving Customers Bad News

Myra Golden Media

My husband and I were sitting at the big boardroom table at the closing office. We’d just sold our first home, and we were now closing on our new home. We thought we were in great shape, but, something went wrong. The bank didn’t transfer the money for the purchase of our new home. I called our mortgage broker, who had handled every detail up to this point.

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Call Journey enters the UK market with UK-English Language Model

Call Journey

Melbourne, VIC | Dec 2019 – Call Journey, a provider of market-leading Conversation Analytics solutions, excitedly announces the launch of its UK-English Language Model, which allows its technology to transcribe the English Language, including accents and industry jargon. “In just a few years, Call Journey has become a global market leader in the Conversation Analytics space as we continue to further grow and develop, helping more businesses not only in the U.S, Canada, Australia and New Z