How Most People Get It Wrong When Giving Customers Bad News
Myra Golden Media
DECEMBER 15, 2019
My husband and I were sitting at the big boardroom table at the closing office. We’d just sold our first home, and we were now closing on our new home. We thought we were in great shape, but, something went wrong. The bank didn’t transfer the money for the purchase of our new home. I called our mortgage broker, who had handled every detail up to this point.
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