AWS Machine Learning

NOVEMBER 27, 2022

Amazon Kendra is an intelligent search service powered by machine learning (ML). Kendra reimagines enterprise search for your websites and applications so your employees and customers can easily find the content they’re looking for, even when it’s scattered across multiple locations and content repositories within your organization. Amazon Kendra users can now quickly find the information they need from tables on a webpage (HTML tables) using Amazon Kendra tabular search.

APIs 79

APIs Enterprise Technology 79

JivoChat

NOVEMBER 27, 2022

We have good news for you if you are looking for Instagram post ideas for business. Regardless of the industry sector you are in, it’s possible to explore several different types of posts to promote your brand and engage with your customers. One of the most critical factors is to know your audience and understand their preferences. This way, you will be able to offer content that drives their attention and will help you to turn leads into sales too. .

Education 75

Education Sales Personalization Marketing 75

Hodusoft

NOVEMBER 27, 2022

Boost Your Sales with Telemarketing Software In today’s digitally connected world a whopping 92% of customer communications still happen through business phones. The quality of your customer service relies on how effective your telemarketing efforts are. Investing in feature-rich Telemarketing Software is a smart move for businesses aiming at delivering exceptional customer service experience.

Telemarketing 52

Telemarketing Sales Interactive Voice Response call center software 52

JustCall

NOVEMBER 27, 2022

Lead Scoring Process to Streamline your Sales Operations. Every company wants its sales department to operate as efficiently as possible. Salespeople should not waste time chasing unwilling prospects. They should focus instead on those who are the most likely to convert. The question is, how do you identify such potential customers? The answer: through lead scoring.

Sales 52

Sales Upselling Marketing B2B 52

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Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.

Knowmax

NOVEMBER 27, 2022

The post 8 Agent Empowerment Tips For Better Customer Experiences appeared first on Knowmax.

Agent Empowerment 52

Agent Empowerment Customer Experience Call Center 52

AWS Machine Learning

NOVEMBER 27, 2022

Amazon CodeWhisperer is a machine learning (ML)-powered service that helps improve developer productivity by generating code recommendations based on developers’ prior code and comments. Today, we are excited to announce that AWS administrators can now enable CodeWhisperer for their organization with single sign-n (SSO) authentication. Administrators can easily integrate CodeWhisperer with their existing workforce identity solutions, provide access to users and groups, and configure organization

Enterprise 73

Enterprise APIs Accountability Best practices 73

JustCall

NOVEMBER 27, 2022

People are twice as likely to talk about a negative experience than a positive one, and poor customer experiences cost U.S. businesses an estimated $83 billion annually in lost sales and defections. Market leaders are changing their listening and response strategies more quickly these days since VoC tools offer significant potential for boosting customer loyalty and sales.

Feedback 52

Feedback Surveys Finance Marketing 52

JustCall

NOVEMBER 27, 2022

Ways To Improve eCommerce Customer Experience. The shift to online retail and purchasing has been one of the largest changes in the consumer market over the past ten years. Consumers are getting used to purchasing almost everything online, including clothes, housewares, and just about everything else that can be bought or sold. Every year, e-commerce has been steadily and dramatically expanding.

Customer Experience 52

Customer Experience Customer retention Surveys Personalization 52