Sun.Jan 09, 2022

Learning from the Past – 2021 Top 10

Andrew Mcfarland

The most read customer experience (CX) content on Pivot Point in 2021. To spark new ideas and ACTION in 2022. Best Practices Top 10

Highlights from our customer service blog in 2021


Date: Monday, January 10, 2022 Author: Pauline Ashenden - Demand Generation Manager Highlights from our customer service blog in 2021. Published on: January 10, 2022.


Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

September 2022


The post September 2022 appeared first on Uniphore. Comics


15 Wix Ecommerce Templates to Help You Create Your Store


Are you starting to plan your online store? One of the most important steps is to choose a design that matches your brand identity and enhances the user experience. When you use Wix to create a store, you are going to count on the Wix ecommerce templates. .

Sales 52

Leveraging Data Analytics to Optimize the Customer Experience

Speaker: Nathan Hart, Dan Fenton & Imran Mohammed

Join The Northridge Group for an exploration into how a data-driven root cause analysis of Contact Center First Contact Resolution (FCR) issues can lead to actionable insights to resolve FCR problems, improve Customer Experience, and reduce costs!