Andrew Mcfarland

JANUARY 9, 2022

The most read customer experience (CX) content on Pivot Point in 2021. To spark new ideas and ACTION in 2022. Best Practices Top 10

Customer Experience 62

Customer Experience Best practices 62

Eptica

JANUARY 9, 2022

Date: Monday, January 10, 2022 Author: Pauline Ashenden - Demand Generation Manager Highlights from our customer service blog in 2021. Published on: January 10, 2022.

Cloud contact 87

Cloud contact Marketing Customer Service Management 87

Uniphore

JANUARY 9, 2022

The post September 2022 appeared first on Uniphore. Comics

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JivoChat

JANUARY 9, 2022

Are you starting to plan your online store? One of the most important steps is to choose a design that matches your brand identity and enhances the user experience. When you use Wix to create a store, you are going to count on the Wix ecommerce templates. .

Sales 52

Sales Personalization 52

Speaker: Nathan Hart, Dan Fenton & Imran Mohammed

Join The Northridge Group for an exploration into how a data-driven root cause analysis of Contact Center First Contact Resolution (FCR) issues can lead to actionable insights to resolve FCR problems, improve Customer Experience, and reduce costs!

Customer Experience