Sun.Sep 19, 2021

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Understanding the omnichannel customer journey

Callminer

Gaining an understanding of the omnichannel customer journey can make it easier to harmonize your marketing and customer service efforts across channels. Read this blog to learn more.

Marketing 182
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Best Chatbot Development Frameworks & Platforms [2021]

kommunicate

Since the upsurge of the Covid-19 pandemic in 2020, the necessity of chatbots has increased. This is because people had to work from home. This meant that any business using human dialogue systems took a hit. A chatbot is a software application deployed to a website or an application. A chatbot can engage in a [.]. The post Best Chatbot Development Frameworks & Platforms [2021] appeared first on Kommunicate Blog.

Chatbots 105
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Discover the 15 best ecommerce platforms

JivoChat

Choosing which is the best ecommerce platform for creating your online store, whether you are beginning a new business or want to expand your sales to the internet, is a fundamental step to be successful. . There are many aspects of an ecommerce website builder that should be considered, including what are the most necessary tools your store needs. Your priorities must be put on the list when deciding on the platform you will use. .