Quality Contact Solutions

MARCH 25, 2021

Aurora, NE (March 25th, 2021) Quality Contact Solutions, Inc (QCS) , a leading outsource telemarketing company in the U.S., Langenberg is responsible for project management of all new outsource telemarketing and call center program implementations, including planning, organization, staff forecasting, technology design and client coordination.

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Quality Contact Solutions

MARCH 24, 2022

The best solution is using outsourced telemarketing services for insurance agents. Why Outsourced Telemarketing Works. With outsourced telemarketing services for insurance agents, you can expect a team of experts who qualify leads and convert them into real opportunities for your agency. Current customer outreach.

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Quality Contact Solutions

DECEMBER 31, 1969

It’s A-L-I-V-E (queue creepy music), outbound telemarketing is A-L-I-V-E (end creepy music)! Outbound telemarketing is an untapped resource that should be used more. You expect me to find new business, maintain my current customers AND upsell?”. I can’t hit quota if I continue getting customer service issues from my customers!”.

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Quality Contact Solutions

DECEMBER 31, 1969

One of our favorite owner-operators is a telemarketing firm in Nebraska. WASI was founded in 1998 in Omaha, Nebraska as an advertising and marketing service firm. The company grew steadily over the years adding more services to its portfolio. The company grew steadily over the years adding more services to its portfolio.

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Noble Systems

AUGUST 27, 2020

Telemarketing call centers can fulfill a variety of needs beyond simply selling, and they can provide both outbound telemarketing services and inbound telemarketing services. Telemarketing is a common enough term that most people have heard, but what exactly is it? What is Telemarketing?

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Anexa BPO

NOVEMBER 21, 2020

Telemarketing is a complex beast within the sales and promotion sector. This method has been around for decades, and utilized as a means to reach and attract customers, both potential and existing. Telemarketing and outsourcing go hand-in-hand. Telemarketing – An Overview. .

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Quality Contact Solutions

DECEMBER 31, 1969

Outbound telemarketing is alive and well, despite what you will hear about the inexorable rise of online marketing and social media. Break the outbound telemarketing script up into logical sections so the customer knows where they’re being taken. You should always remember that you’re providing a service.

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Calltools

SEPTEMBER 15, 2021

B2B telemarketing requires a slightly different set of skills than telemarketing to consumers. Recycle Leads From Previous B2B Telemarketing Campaigns. Managing your call agents well gives them the skills that they need to convert more leads during B2B telemarketing campaigns. B2B Telemarketing Campaign Preparation.

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Quality Contact Solutions

FEBRUARY 26, 2021

About Quality Contact Solutions Quality Contact Solutions (QCS) is a certified woman-owned business enterprise and an industry leader in call center and telemarketing services solutions, including B2B and B2C programs. The post Telemarketing Services Firm QCS Hires SOC 2 Auditor appeared first on.

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Calltools

APRIL 3, 2019

Headsets for telemarketers have become increasingly sophisticated over the last couple of decades. The headset that works for one person, however, may not meet the needs of another telemarketer. With so many years of experience, it makes sense that the company has one of the best headsets for telemarketers.

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Quality Contact Solutions

DECEMBER 31, 1969

In fact, for most businesses today, handling customer service inquiries, processing orders, processing refunds, handling billing questions and website questions can mean up to 500% more phone calls, emails and chat sessions in the company’s call center. A third party inbound telemarketing team can quickly ramp up.

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Quality Contact Solutions

JULY 19, 2018

The best telemarketing companies understand the niche they serve and define their growth strategy to deliver the highest performance in that niche. At QCS, every call center and telemarketing program we conduct for our clients has a direct tie to growing or maintaining revenues on behalf of our clients. By Angela Garfinkel, President.

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Quality Contact Solutions

DECEMBER 31, 1969

There are several reasons why a bank should use telemarketing companies to conduct its outbound telemarketing campaigns rather than internally. Telemarketing companies can augment the process of finding new business to help support your growth initiatives. Partnerships with telemarketing companies.

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Anexa BPO

JANUARY 27, 2021

In Part One of our blog on utilizing outsourcing companies for Telemarketing, we revisited the undeniably popular customer outreach tactic. We discussed the many strengths of telemarketing versus other forms of customer outreach, as well as where and how it can best serve businesses. But how is this possible?

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Anexa BPO

JULY 21, 2020

In part one of this blog, we spoke at length about the unique roles of telemarketing agents and customer support representatives. Telemarketing Experience Benefits Your Call Center. . Communication is key with any customer-facing position – and telemarketers are masters at fluid, positive communication.

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Quality Contact Solutions

JULY 19, 2021

Aurora, NE (June 9, 2021) Quality Contact Solutions (QCS) has announced that all outbound telemarketing services provided to its enterprise clients will be STIR/SHAKEN compliant with An Attestation before the Federal Communication Commission’s June 30, 2021, deadline. qualityvoicedata.com.

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Anexa BPO

JULY 21, 2020

This is why companies that opt for outsourcing their call center needs, should seriously consider hiring among those with telemarketing experience under their belt. A telemarketing background is extremely valuable. Telemarketing and Call Center Services – The Difference. .

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Quality Contact Solutions

OCTOBER 28, 2021

How do you find a customer service rep to support your business? The good news is that you can find excellent customer service reps everywhere! However, they are not one size fits all, and each comes with different experiences and skillsets for the job. Customer Service Rep For Call Centers Job Posting Tips 1.

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OctopusTech

JUNE 23, 2020

Furthermore, even if this is just the beginning of your business or you are keen to reach more customers in less time, then Outsource Telemarketing Services is the right choice to go for. Focus on Customer Retention. This is a great time when people will listen to learn about your products while not being in a rush.

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VocalCom

SEPTEMBER 25, 2017

Telemarketing can be a difficult practice, as agents may fear rejection while potential customers are weary of annoying callers. However, effective telemarketing should never be about being aggressive. When agents are well-prepared, honest, and conversational in their approach, even skeptical leads can turn into loyal customers.

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VocalCom

SEPTEMBER 25, 2017

Telemarketing can be a difficult practice, as agents may fear rejection while potential customers are weary of annoying callers. However, effective telemarketing should never be about being aggressive. When agents are well-prepared, honest, and conversational in their approach, even skeptical leads can turn into loyal customers.

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Telemarketing Scripts Contact center software CRM 48

Select VoiceCom Blog

NOVEMBER 17, 2022

Having metrics and KPIs in your call centre can greatly impact your company's customer service. The post 22 Call Centre Metrics & KPIs to Measure Your Customer Service Efforts appeared first on Telemarketing & Call Centre Outsourcing in Philippines. Learn more about them in this blog!

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Quality Contact Solutions

OCTOBER 4, 2022

Put Customer Service First. Our next lead generation best practice is customer service. 8 Key Metrics Telemarketing Companies Need To Evaluate Performance. Experts in Lead Generation and B2B Telemarketing. Request a Customized Price Quote. Keep a client-first methodology.

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Select VoiceCom Blog

JANUARY 7, 2022

In turn, providing a stellar customer experience will improve retention rates and turn your clients into […]. The post 8 Creative Ways to Personalise Your Customer Service appeared first on Telemarketing & Call Centre Outsourcing in Philippines.

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Quality Contact Solutions

AUGUST 3, 2022

Flying under the wing of the AnswerNet mothership allows us to expand our outsourced services and go above and beyond our former abilities. Together with AnswerNet, we have a combined 1,200 employees, a huge team capable of helping you in the following ways: Inbound and Outbound Telemarketing? 24/7 Help Desk? B2C Messages?

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outsourcing Telemarketing B2C Healthcare 98

Select VoiceCom Blog

OCTOBER 22, 2021

While it’s true that having excellent products or services should be of utmost importance, there is another crucial factor that will help drive your […]. The post 8 Customer Service Mistakes That Can Severely Harm Your Business appeared first on Telemarketing & Call Centre Outsourcing in Philippines.

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Select VoiceCom Blog

OCTOBER 22, 2021

While it’s true that having excellent products or services should be of utmost importance, there is another crucial factor that will help drive your […]. The post 8 Customer Service Mistakes That Can Severely Harm Your Business appeared first on Telemarketing & Call Centre Outsourcing in Philippines.

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Global Response

JANUARY 31, 2024

You’ve decided to outsource customer service to a third-party provider. We’ll also discuss the hidden costs and challenges of working with an offshore service provider. The Do Not Call (DNC) list : Individuals can register their information on the DNC list to stop receiving telemarketing calls.

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Call Experts

APRIL 8, 2024

The CAM-X Award of Excellence is a prestigious recognition of exemplary customer service in our industry. About CAM-X CAM-X is a Canadian-based trade Association for the Call Management industry which includes call centers, telephone answering services, telemarketing services, and other communication services.

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Quality Contact Solutions

OCTOBER 10, 2022

10 Ways to Use an Outbound Telemarketing Partner. Contact our sales team to learn how your organization can benefit from a team of dedicated telemarketing professionals. Request a Customized Price Quote. is responsible for translating client visions into telemarketing reality.

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Global Response

JULY 23, 2023

Customer service is more important than ever—all the data backs this up. So, managing your customer service is no insignificant task. In this article, we’ll give you a closer look at why some teams prefer to keep their customer service in-house, and why others outsource to a call center. Maybe not.

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Voiptime

SEPTEMBER 12, 2022

So, to do outbound telemarketing you require something to automate the processes and actions to save effort and money. In this blog, we’re going to describe the types of tools that are irreplaceable if you choose outbound marketing as one of the fundamental tools for your business. And yes, this tool is called an outbound dialer.

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Quality Contact Solutions

JANUARY 21, 2021

Before joining the QCS team, Grothe racked up nearly three decades of call center and telemarketing services industry experience. As a telemarketing services professional leader, Grothe has immersed himself in the Servant Leadership philosophy and prioritizes removing obstacles that may hinder his team’s success.

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Global Response

NOVEMBER 6, 2023

Although call centers provide essential support and benefit to your business—including increased customer service availability, improved productivity and efficiency, stronger service levels and more—if a legal dispute or non-compliance issue is uncovered, your call center can end up costing you more than you imagined.

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Call Experts

APRIL 8, 2024

The scoring criteria include: – Response Time – Courteousness of Rep – Accuracy of Call – Knowledge of Account – Overall Impression of Call “The ATSI Award of Excellence is a prestigious recognition of exemplary customer service in our industry. We are grateful for this honor.”

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Quality Contact Solutions

JUNE 12, 2020

Still, there are several reasons why telemarketing services are best in the U.S. Quality Contact Solutions has years of high-quality inbound call handling experience , including Inbound Sales, Upselling, Customer Service, and Technical Support. Create the Perfect Inbound Telemarketing Services Report.

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Quality Contact Solutions

MAY 7, 2021

So, you’ve started looking for a third-party call center services company to assist you with handling your inbound customer service needs. There are many third-party call center services companies (also known as inbound telemarketing firms) to choose from and the array of options can be overwhelming.

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