What is After-Call Work (ACW) or Post-Call Processing? Tips, Industry Standards & More
FEBRUARY 14, 2017
Tips, Industry Standards & More appeared first on CallMiner. Call Center Best Practices Customer Service & Support after call workWhat is after-call work (ACW)? Learn how post-call processing works, the challenges of ACW for call centers, and the best practices that can boost productivity and produce ROI.” ” Blog Post Here. The post What is After-Call Work (ACW) or Post-Call Processing?