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Talkdesk for Salesforce provides relief and recovery with industry solutions

Talkdesk

Two majorā€”and positiveā€”developments around the pandemic have jammed up customer service channels. This technology package can reduce friction in the process with an end-to-end customer experience solution that streamlines the administration of PPP loans.

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Verint Helps MSC Industrial Build on Customer Moments of Truth

Verint

One of the leading industrial solutions providers in the United States and a longtime Verint customer, MSC Industrial Supply Co. was interested in how it could improve productivity, enhance the customer experience, and keep operating costs down through a single, unified workforce optimization platform.