Inbound vs. Outbound Calls: Which Is Right For Your Business?
JustCall
APRIL 3, 2023
The rise of live chat and social media services may give one the impression that customer calls are a thing of the past. Similarly, 41% of the sales reps consider phones to be the most effective sales tool. Clearly, phone calls still play a huge role in customer service, and a contact center is incomplete without a call service.
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