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Pandemic relief and restart industry solutions

Talkdesk

Here’s how: Small Business Lending Solution. The Talkdesk Small Business Lending Solution reduces friction throughout the lending experience with an end-to-end solution for delivering a great customer experience that streamlines the administration of PPP loans by banks, community banks and other financial institutions.

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Accenture creates a Knowledge Assist solution using generative AI services on AWS

AWS Machine Learning

Externally, customers can also find it frustrating to locate the information they are seeking. Although enterprise knowledge bases have, over time, improved the customer experience, they can still be cumbersome and difficult to use. Jay Pillai is a Principal Solution Architect at Amazon Web Services.

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Innov8tif to Integrate ID R&D Passive Facial Liveness for Remote Customer Onboarding and Digital ID Verification

CSM Magazine

Software provider to incorporate industry’s only fully passive anti-spoofing biometric solution to improve customer experience and strengthen security. Through EMAS, IDLive Face is now enabling self-service SIM registration for a major telecommunications service provider.