Customer Experience Podcast

The Intuitive Customer

Home 5 The Intuitive Customer Podcast - CX Podcasts 5 How Do I Evoke Customer Emotions?
How Do I Evoke Customer Emotions?
Home 5 The Intuitive Customer Podcast - CX Podcasts 5 How Do I Evoke Customer Emotions?
How Do I Evoke Customer Emotions?

Colin Shaw and Prof. Ryan Hamilton explore the study of customer emotions and how they influence customer experience and tendencies to buy. Explore the latest academic studies and how researchers have evoked specific emotions, what they mean, and how you can use them.