May podcast roundup: The origins of customer effort
Tethr
MAY 27, 2021
We’re on podcast #2 , this time discussing one of our favorite topics: Customer effort. In the first few episodes, tune in to learn about the origins of customer effort research, the story of the inception of the research that led to The Effortless Experience , and some of our initial findings from the first study on effort. .
Let's personalize your content