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DMG Consulting Releases 2017-2018 Cloud-Based Contact Center Infrastructure Market Report

DMG Consulting

Poised for rapid growth and success, untapped revenue potential in the tens of billions. DMG estimates that the revenue size of the cloud-based contact center infrastructure market was at least $2.8 billion (excluding carrier revenue) as of the end of 2016. 11/30/2017. This represents only 11.4%

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How to measure and track product/market fit

delighted

Sometimes you can get a sense of product/market fit by doing your research and talking to your customers directly. With their feedback, you can know instantly if you have a poor product/market fit. Or, try searching for hashtags on Twitter to hone in on topics your target customers care about most.

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CRM, Social Media, Marketing and More — Everything You Need to Know About Customer Engagement Software

Comm100

The beauty of virtual spaces is not only the establishment of a different, more customer-centric corporate culture: customers’ footprints are now easier than ever to map and transform into revenue. Feedback is easier than ever to collect, and customer demands (although ever-growing) are becoming easier to identify and meet.

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