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Disaster Recovery Procedures Enacted by Winter Storm Stella as Reported by Pipkins


Weather-related emergencies paralyzed major metropolitan areas, including New York City and Boston, knocking out electricity to more than half a million homes and shutting down airline travel for much of the country. It quickly became apparent that due to travel and other safety issues, companies were going to need to shift the way they did business. News Releases Call Center Contact Center WFM Workforce Management