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HoduCC Named Best Telemarketing Software By Digital Dot com

Hodusoft

HoduCC Named Best Telemarketing Software By Digital Dot com. HoduSoft’s HoduCC omnichannel contact center software has been named as the best telemarketing software by the online review platform, Digital.com. Telemarketing has become quintessential for companies to reach their prospects and existing customers. . “We

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Contact Center vs. Call Center: What is the difference?

JustCall

Most of the marketers across the globe would be burdened to identify the difference between a contact center and a call center. Contact centers are relatively a new solution and generally, do not have the negative reputation from which conventional call centers suffer. What is a contact center?

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HoduSoft named ‘Emerging Company’ by Indian Achievers’ Forum

Hodusoft

HoduSoft, an India-based growing VoIP and information technology company, bagged the Indian Achievers’ Award for 2021 as the ‘Emerging Company’ for its outstanding achievement and contribution in nation building. . “As HoduCC is the brand name for HoduSoft’s flagship product – Call and Contact Center software.

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Robocalls’ Impact on the Digital Contact Center

Taylor Reach Group

For telemarketers and pollsters, they’ve been an effective way to deliver an important message, market to existing clients or subscribers, and prompt listeners to opt into an outbound call with a live representative. “As a reminder, your dental appointment is this Thursday at 10 a.m.” Vote for Pedro.”

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Different types of contact centers- Which group are you in?

InGenius

As technologies have evolved and customer expectations have increased, the contact center has become a much different place than it was 20 years ago. As a result, it makes sense that contact centers would change their approach to how they service their customers. The different types of contact center.

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VOIP predictive dialer: make calls effortlessly and increase sales

Dialer 360

VOIP predictive dialing is the best way to improve the productivity of agents and get more revenue. VOIP predictive dialer doesn’t need a physical connection or voice modem. VOIP Predictive Dialer. In addition, VOIP comprises software and hardware that enable this to receive and make calls via the internet.

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How STIR/SHAKEN Call Authentication Affects Contact Centers

Calltools

The FCC created the STIR/SHAKEN framework to impose call authentication technology on VoIP calls in North America. While these labels vary from app to app and carrier to carrier, they typically include the following: Telemarketing. When consumers erroneously flag numbers as illegitimate, it does negatively affect call centers.