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Talkdesk for Salesforce provides relief and recovery with industry solutions

Talkdesk

Contact center agents and their supervisors have their hands full supporting increased demand and providing the best possible service. Talkdesk offers comprehensive contact center functionality with deep integration with Salesforce Service Cloud and Sales Cloud.

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Verint Helps MSC Industrial Build on Customer Moments of Truth

Verint

One of the leading industrial solutions providers in the United States and a longtime Verint customer, MSC Industrial Supply Co. was interested in how it could improve productivity, enhance the customer experience, and keep operating costs down through a single, unified workforce optimization platform.