Disaster Recovery Procedures Enacted by Winter Storm Stella as Reported by Pipkins
MARCH 20, 2017
Typically, disaster recovery policies help assure that service level agreements are met and customers are provided with the uptime and service they expect. Louis, Missouri, noticed the need to assist in disaster recovery procedures when customers began to call before and during the onset of the storm. Within two hours we were able to generate the rosters and schedules to fill work shifts as needed by our customers,” said Jim Hogan, Director of Customer Care for Pipkins.