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Call Center Industry Veteran Todd Tierney Joins Outsource Consultants

Outsource Consultants

Saint Louis Park, MN, June 8, 2023 – Todd Tierney, a veteran of the call center and customer service industry, has joined Outsource Consultants as an Executive BPO Matchmaker. His professional journey has allowed him to accumulate extensive knowledge in various sectors, including healthcare , energy , and consumer products.

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Outsourcing Industry Leader Merlin Gackle Joins Outsource Consultants

Outsource Consultants

Saint Louis Park, MN, January 26, 2022 – Outsourcing industry veteran Merlin Gackle has joined the Outsource Consultants team as a Global BPO Matchmaker. He has held executive roles at major BPO providers and specializes in the insurance , financial , and healthcare verticals. About Outsource Consultants.

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BPO Industry Veteran Mike Hallowell Joins Outsource Consultants

Outsource Consultants

Mike Hallowell, Executive Vice President of Sales with Outsource Consultants. Saint Louis Park, MN, February 17, 2021 – Mike Hallowell, a veteran of the call center and customer service industry, has joined Outsource Consultants as Executive Vice President of Sales. About Outsource Consultants.

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9 considerations for outsourcing your healthcare call center

Talkdesk

It’s among the most critical times of the year, when healthcare call centers are flooded with consumers inquiring about plan options or needing additional assistance. One way many healthcare organizations manage this greater call volume is to significantly increase their temporary agent workforce during and immediately after open enrollment.

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3 Key Areas Where Healthcare Companies are Utilizing Outsourcing

Outsource Consultants

With healthcare providers, including medical clinics and hospitals, all feeling the squeeze to implement cost-driven initiatives, many healthcare providers are seeking outsourced solutions as a way to ease financial constraints and free up resources without degrading quality care across a heavily-regulated industry.

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Assessing Your Outsourcing Services Maturity

HGS

Assessing Your Outsourcing Services Maturity. By Donna Martin, Senior Vice President, HGS Healthcare. In the healthcare market, there is increasing demand for outsourcing services that can bring strategic insights , optimization, and efficiencies to critical operations, particularly among health plans.

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Growing Telehealth Trend In Healthcare

TeleDirect

Telehealth Technology in Healthcare. Types of Telehealth Services | Telehealth Trends in Healthcare | Modern Healthcare Telehealth Platforms | How TeleDirect Can Benefit Your Telehealth Services. A number of factors ensures the general growth of telehealth technology in healthcare for years to come. And many others.