Top 5 Customer Service & CX Articles for the Week of August 28, 2023
ShepHyken
AUGUST 28, 2023
Optimizing Your Customer Feedback Strategy in 2023 by Lumoa (Lumoa) Your customers are sharing their experiences online. No matter what industry you’re in, your customers are eager and encouraged to share their feedback: the good, the bad, and the ugly. How do you know what your customers think of you?
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