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Alcon Hosts Contact Center Leaders at Recent CCNG Regional Networking Event!

CCNG

Below are some of the highlights shared at the event as provided by a CCNG member in attendance. Using external consultants to conduct a 2 1 2 day “discovery” workshop then entering the Digital Enablement phase to deliver targeted digital capabilities that were identified during the Digital Discovery process.

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Is This The Future of Events Post Pandemic?

Beyond Philosophy

This global Customer Experience consultancy was named as one of the best management consultancies by Financial Times for the third year in a row this year. Pine and I discussed what we can expect now for live events that the vaccine is rolling out, and we can see the light at the end of the tunnel for the COVID-19 pandemic.

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Is This The Future Of Events Post Pandemic? (Joe Pine Interview)

Beyond Philosophy

We talk to Pine about how the pandemic changed in-person events, trade shows, and conferences for the better and what we can learn from going virtual. Starting in March 2020, Pine watched as all the events he had booked canceled. It turns out, virtual events, for the interested attendee, could be excellent resources for information.

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CCTC Event in Toronto - Some Photos

Jon Arnold

Before the moment passes entirely - this is my first chance to share some photos here from last week’s CCTC networking event in Toronto. Canadian telecom and tech consultants rarely have events where all can gather, so this was a welcome development, led by long-time consultant Cheryl Helm.

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Outsource Consultants Ranks on Inc. Magazine’s List of the Midwest Region’s Fastest-Growing Private Companies

Outsource Consultants

SAINT LOUIS PARK, MN, February 28, 2023 – Outsource Consultants is excited to announce that we are a 2023 Inc. magazine today revealed that Outsource Consultants is ranked on its third annual Inc. Magazine’s Regionals Midwest list even more special,” says Outsource Consultants President Corey Kotlarz. Regionals Midwest honoree.

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CCTC Event in Toronto - Quick Post and Pix

Jon Arnold

Haven’t been able to post til now, and wanted to share a bit from last Thursday’s CCTC networking event here in Toronto. Telecom events are very rare in Canada, and given the community involved, it was great to attend and support this one. Finally, I was both a presenter and a moderator during the event. Happy to tell you more!

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Outsource Consultants Makes a Second Appearance on the Minneapolis/St. Paul Business Journal’s Fast 50 List

Outsource Consultants

Saint Louis Park, MN, October 29, 2021 – Outsource Consultants is excited to announce that we are a Minneapolis/St. Outsource Consultants, a BPO advisory firm, has been named to the Minneapolis/St. This year, Outsource Consultants came in at number 14 after remarkable growth of 123%. About Outsource Consultants.