Consulting Customer centricity Journey mapping Wireless 
Netomi
JANUARY 5, 2022
Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant.
RichCall
SEPTEMBER 13, 2017
Blake Morgan , Customer Experience Futurist and the host of the Modern Customer Podcast. Blair Pleasant , analyst and consultant about Unified Communications. take responsibility for customer communications rather than these being driven by individual departments’ internal timescales and goals. Customer Journey Maps.
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