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Utilizing Live Chat As a Construction Company 

Ansafone

Live chat allows website visitors and contact center agents to chat in real-time with potential customers and website visitors. Live chat is … Utilizing Live Chat As a Construction Company Read More ». The post Utilizing Live Chat As a Construction Company appeared first on Ansafone Contact Centers.

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To Run a Successful Commercial Business, You Need to Plan Out the Building Construction Strategically

CSM Magazine

There are so many things you need to focus on if you want to create a foundation for success, such as making a business plan, studying your competitors, and providing excellent customer service. So, when budgeting, consider all of them to ensure you get enough funds to support the construction.

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How Can Good Construction Site WiFi Help Enhance Customer Service in the Construction Sector?

CSM Magazine

Regardless of the size of a construction company, customer and employee activities are critical in the business. While customers contribute in the form of referrals, feedback, and direct contracts, employees handle construction processes. A reliable construction site WiFi is imperative in the building industry.

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How to Improve Customer Service in the Construction Industry

CSM Magazine

Excellent customer service takes into consideration the specifics of each industry. People have different expectations from every type of business they interact with, and it is customer service specialists who can establish the parameters of efficient and satisfying collaboration. Maintain Clear and Concise Communication.

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5 Top Customer Service Articles For the Week of September 7, 2020

ShepHyken

Each week I read a number of customer service and customer experience articles from various resources. Winning means losing in the game of customer retention by Linda O’Grady. The key is to hang onto the right customers. Want to Deliver Better Customer Service? My Comment: What is context?

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Top 5 Customer Service & CX Articles for Week of October 23, 2023

ShepHyken

Each week, I read many customer service and customer experience articles from various resources. Constructing Care: How Your Customers Know They Matter by Chip Bell (Forbes) It sounds like a broken record. Here are my top five picks from last week. Connect with Shep on LinkedIn.

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Successful Customer Service is Personal

CCNG

What role can your customer service organization play in helping to support the construction of strong customer relationships? Here are some ideas: YOUR CUSTOMER SERVICE REPRESENTATIVES ARE OFTEN THE PERSONIFICATION OF YOUR BRAND. USE CAUTION WHEN OUTSOURCING YOUR CORE COMPETENCY.