Resourcing up the silos – Beth Richardson investigates the world of customer experience job vacancies!
ijgolding
FEBRUARY 13, 2018
The words customer-centric and silos do not sit happily in the same sentence. Silos harm culture and damage customer experiences. The way you construct and name job a title is a reflection of the way you do business. I am delighted that she is a part of the growing Customer Experience Consultancy family!
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