Revation Systems

MAY 28, 2019

Looking to learn more about how your healthcare organization can digitally transform to meet and exceed the shifting expectations of today’s tech-savvy patients? Stop by Booths #28 & 29 to learn how our cloud-based call center solution enables your healthcare organization to transform the way doctors are able to connect with patients.

Healthcare 48

Healthcare call center professionals call center solutions Chatbots 48

Nuance

MARCH 22, 2022

As I write this, I’m in Orlando, Florida, at the conclusion of the HIMSS Global Health Conference & Expo. It’s an important annual event for us, giving us the opportunity to unveil our latest AI-driven ambient clinical intelligence (ACI) innovations, and connect with the healthcare community.

Healthcare 97

Healthcare 97

Nuance

MARCH 8, 2022

It will be great to see the healthcare community come back together at HIMSS 2022 this month. The conference is always a fantastic opportunity for healthcare, health information, and technology professionals to expand their knowledge and make new connections.

Healthcare 91

Healthcare Technology 91

Certified Languages International

OCTOBER 30, 2019

We were at the American Translators Association’s (ATA) 60 th annual conference in Palm Springs, California, in October and had the opportunity to attend several presentations by accomplished interpreters. Its mission is to “ foster improved healthcare outcomes. Certification also elevates the profession of healthcare interpreting.

Healthcare 49

Healthcare Education 49

Certified Languages International

JULY 7, 2021

Similarly, interpreters often refer to themselves as “just an interpreter,” as Katherine Allen candidly pointed out during a recent conference presented by Linguist Education Online. (I Below, I’ve summarized a few sessions and themes from the conference that stuck with me. I have done this myself several times throughout my career.).

Education 52

Education Healthcare Surveys Management 52

Revation Systems

MAY 24, 2018

Curious about recent trends in digital transformation and how they can impact and ultimately improve the patient experience, while lowering costs in healthcare call centers? The post Discuss Healthcare Call Center Trends with Revation at HCCT 2018 appeared first on Revation Systems. See you in the City of Bridges!

Healthcare 48

Healthcare Call Center call center professionals call center solutions 48

customer sure

NOVEMBER 27, 2023

These awards, part of the ICS Annual Conference , recognise and celebrate the organisations delivering outstanding customer experience, whether it be through people, initiatives or software like ours. CustomerSure is one of my favourite suppliers to work with (and we have so many suppliers and agencies!)

Healthcare 62

Healthcare Feedback Surveys Marketing 62

ShepHyken

JANUARY 30, 2023

For example, they compare the convenience of online e-commerce companies with their healthcare provider and expect the same quality of experience. He leads the end-to-end development and production of in-person conferences, virtual events, and thought leadership content for customer service & experience professionals across North America.

Healthcare 156

Healthcare Customer centricity Best practices Customer Service 156

Taylor Reach Group

MAY 24, 2018

At Taylor Reach Group, we have compiled a list with hundreds of expos, conferences and summits focused on the Call Center, Contact Center and/or Customer Experience. 2018 SWPP Annual Conference: June 4-6, Nashville, TN. Healthcare Call Center’s 30th Annual Conference: June 13-15, Pittsburgh, PA. and Now What?’

Contact Center 48

Contact Center Healthcare Call Center Best practices 48

Nuance

JULY 21, 2022

It was great to see the imaging informatics community come together at the SIIM 2022 conference recently to share experiences and ideas that will help define the future of imaging in healthcare. I was also excited to meet many of our customers at the event and discuss their successes, new challenges, and emerging opportunities to [.].

Healthcare 72

Healthcare 72

CX Accelerator

NOVEMBER 26, 2021

In March, fellow CX Accelerator community member Shane invited me to work on a project with a national healthcare provider that owns a chain of private hospitals all over Australia. I’m grateful for the experience I had this year working on a really interesting project with Shane Goldberg. Thank you, my love! Andre Grandt. Nate Brown.

Healthcare 182

Healthcare Coaching Surveys Marketing 182

CX Accelerator

NOVEMBER 26, 2021

In March, fellow CX Accelerator community member Shane invited me to work on a project with a national healthcare provider that owns a chain of private hospitals all over Australia. I’m grateful for the experience I had this year working on a really interesting project with Shane Goldberg. Thank you, my love! Andre Grandt. Nate Brown.

Healthcare 182

Healthcare Coaching Surveys Marketing 182

The GLOBO Blog

JUNE 22, 2017

GLOBO will demo its new chat translation tool at Call Center Week (CCW) Conference & Expo (booth #1019), held June 26 to 30 at The Mirage in Las Vegas, NV. Meet the GLOBO team members that will attend and man the booth at CCW: GLOBO will be active on Twitter and Facebook during the CCW Conference & Expo. About GLOBO.

Average Handle Time 75

Average Handle Time Government Healthcare Contact Center 75

Spearline

NOVEMBER 5, 2019

GITEX ("Gulf Information Technology Exhibition") is an annual consumer computer and electronics trade show, exhibition, and conference that takes place in the United Arab Emirates at the Dubai World Trade Centre with over 10,000 attendees. giving humanity the opportunity to rethink and imagine healthcare and Telemedicine.

Automotive 40

Automotive Telecommunications Healthcare Big data 40

Certified Languages International

NOVEMBER 29, 2020

Skilled conference interpreters became essential to the UN, as countries met to share political ideas, propose policies, and have debates. . Healthcare and the rise of qualified medical interpreting. Healthcare is one of the largest industries in the U.S. Decades ago in the U.S., to reach $4 trillion this year.

Healthcare 98

Healthcare Consulting Consulting Technology 98

CSM Magazine

JUNE 22, 2018

WBR has announced the full agenda and speaker lineup for Field Service Amelia Island, a three-day conference that brings together some the world’s leading cross-industry service, support, and customer care leaders to share insights and best practices for building world-class service and support operations.

Healthcare 40

Healthcare Best practices Customer Care Technology 40

Natalie Petouhof

APRIL 4, 2016

Tweet Among the many stories at Microsoft Envision Conference were those around digital transformation.

Automotive 40

Automotive Engineering Healthcare Technology 40

Revation Systems

OCTOBER 14, 2021

SAN FRANCISCO–( BUSINESS WIRE )–Revation Systems, a leader in cloud-based, compliant messaging and communications, today announced advancements to their unified communications platform, LinkLive, that provides digital-first capabilities to healthcare organizations.

Healthcare 62

Healthcare CRM Feedback Sales 62

BlueOcean

NOVEMBER 28, 2022

With employees in Panama, Kenya, and India, ONQ handles complex business processes for healthcare billing and a lot more, which means the work Lucas and his team do to prepare employees for the frontlines is mission critical. Lucas himself is an international award-winning training executive with a law degree from Universidad de Panamá.

Healthcare 62

Healthcare Contact Center outsourcing Best practices 62

Certified Languages International

AUGUST 30, 2020

In early Mach before the lockdowns imposed by the COVID-19 pandemic began, I had the opportunity to attend the 2020 CHIA Conference in San Diego, CA. The California Healthcare Interpreting Association, or CHIA, is an organization committed to the interests of limited English proficient (LEP) patients and advancement of interpreter education.

Education 98

Education Healthcare Management Personalization 98

Hero Digital

MARCH 26, 2020

The most immediate threat to healthcare in the U.S. In a healthcare system that was already overburdened, healthcare professionals are on the frontlines of the outbreak with incredibly high stress as beds and resources become unavailable. Develop a deeper understanding of patients through human truths.

Healthcare 79

Healthcare Chatbots Technology Self service 79

TASKE Technology

APRIL 11, 2013

Last month, we went to New Orleans, Louisiana to attend the Healthcare Information Management Systems Society (HIMSS) annual conference and exhibit. HIMSS is a nonprofit organization that promotes the best use of information technology and management systems in the healthcare industry.

Healthcare 40

Healthcare Contact Center Self service Technology 40

Nuance

FEBRUARY 20, 2020

It’s hard to believe, but HIMSS Conference 2020 kicks off in just a few weeks. This annual event remains an essential global program where healthcare, health information, and technology professionals can advance their education, expand their networks, and see the latest technologies in action.

Healthcare 58

Healthcare Education Technology 58

Nuance

FEBRUARY 20, 2020

It’s hard to believe, but HIMSS Conference 2020 kicks off in just a few weeks. This annual event remains an essential global program where healthcare, health information, and technology professionals can advance their education, expand their networks, and see the latest technologies in action.

Healthcare 52

Healthcare Education Technology 52

ConvergeOne

MARCH 17, 2020

Within this same period of time, one of our industry’s largest conference, HIMSS (Healthcare Information and Management Systems Society), cancelled its conference (with 42,000 registered participants) due to concerns about COVID-19, commonly known as coronavirus.

Healthcare 63

Healthcare Management 63

Certified Languages International

OCTOBER 29, 2019

On October 12, 2019, the Certification Commission for Healthcare Interpreters (CCHI). celebrated its 10 th anniversary in Minneapolis by hosting its first-ever National Healthcare Interpreter Certification Summit. Her presentation, “The Impact of Federal Policy on Language Access in Healthcare: Where Are We and Where Are We Going?,”

Healthcare 66

Healthcare Government Education Sales 66

Nuance

DECEMBER 21, 2018

I have a prediction for the adoption of AI in radiology in 2019: radiologists not only will adopt workflow-integrated AI solutions in increasing numbers, they will accelerate development and application of these solutions throughout the healthcare value chain.

Healthcare 62

Healthcare 62

Talkdesk

APRIL 9, 2020

To slow the spread and help healthcare providers, public health specialists have recommended social distancing and self-isolation. This improves the healthcare system’s capacity to handle patients. The following image explains such an idea.

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Contact Center Abandon rate Healthcare Education 80

CSM Magazine

SEPTEMBER 27, 2023

Metaverse technology has conquered domains like gaming and entertainment, travel and tourism, events and conferencing, real estate, healthcare, content creation, and more. Suppose you belong to an industry that involves a lot of traveling and hosting conferences.

Technology 59

Technology Real estate Entertainment Consulting 59

Customers That Stick

OCTOBER 23, 2014

The Compete Through Service Symposium is an annual conference held in Arizona that brings innovative minds in business and academic thought leaders together to further the science of service. It is a three daylong conference, with each day focusing on the following topics: Day One: Service Innovation.

Healthcare 128

Healthcare Education Customer Experience Customer Service 128

Revation Systems

FEBRUARY 8, 2018

The current state of digital transformation has created ripples of change throughout the healthcare industry. We’ll be there too – join us to learn more about the changing digital landscape in healthcare. Curious to see what’s next for patient engagement?

Healthcare 48

Healthcare Chatbots Technology Management 48

AWS Machine Learning

FEBRUARY 29, 2024

He has helped companies in many industries, including insurance, financial services, media and entertainment, healthcare, utilities, and manufacturing. She speaks in internal and external conferences such re:Invent, Women in Manufacturing West, YouTube webinars and GHC 23. Dr. Baichuan Sun , currently serving as a Sr.

APIs 115

APIs Healthcare Scripts Enterprise 115

Revation Systems

JANUARY 17, 2019

Looking to stay ahead of the game in healthcare technology as it rapidly evolves?

Healthcare 48

Healthcare Chatbots Contact Center Technology 48

Certified Languages International

JANUARY 13, 2020

Most people can picture conference interpreters, or in-person interpretation, especially those who interpret for high-profile individuals like presidents or prime ministers, but over-the-phone interpreting? It’s perfect for: Straight-forward, short conversations Contact center environments (utilities, financial services, healthcare, etc.)

Healthcare 84

Healthcare Interactive Voice Response Contact Center Call Center 84

CSM Magazine

JULY 22, 2022

A few years ago, I heard Kevin Ashton speak at a conference. It will also accelerate smart urban projects as well as promises of personalised medicine and healthcare. In addition to being the ‘father of the Internet of Things’, he’s also a futurologist. Automation will enable businesses to run multiple service models.

Engineering 109

Engineering Self service Government Healthcare 109

Enghouse Interactive

MAY 25, 2020

Resource: Video Conference Security – Basic Checklist. If the video conference has been recorded, ensure it is encrypted and that playback can only be accessed via code, name/email validation, with playback limited to a certain timeframe. Emerging Companies securing their innovations and first-mover competitive advantage.

Healthcare 40

Healthcare Best practices Government Enterprise 40

Call Experts

JANUARY 15, 2020

Benefits of a Call Center: Healthcare and Medical Practice. Summer Conferences for Medical Professionals and Equipment Providers. Summer HR Conferences. Customer Support and Call Center Conferences 2018. 2018 Conferences for HVAC, Plumbing, and Electrician Specialists. Documentation Enhances the Workplace.

Chatbots 72

Chatbots Journey mapping Interactive Voice Response outsourcing 72